FREQUENTLY ASKED QUESTIONS

Eyelash extensions are semi-permanent fibers that are individually attached to each natural eyelash to create fuller, longer, and more luscious lashes. Unlike false eyelashes, which come in strips that you glue across the top of the natural lash line and remove at the end of the day, eyelash extensions are professionally applied using a medical-grade adhesive and can last up to eight weeks or more with proper care. We offer a variety of fals eyelash styles and shapes to suit your unique eye shape and preferences. To get the best results with eyelash extensions, it is essential to choose an experienced technician who uses quality products and practices good sanitary hygiene. At SK's Lash & Brow Bar, we use only premium synthetic fibers and adhered them to your lashes with appropriate care to ensure the client's precious eyes remain harmless.

It is recommended to avoid wearing makeup for the first 24-48 hours after getting lash extensions to allow the glue to fully bond. After this time frame, it is safe to wear makeup, but oil-based products should be avoided as they can weaken the adhesive bond. It is also important to gently remove makeup with a non-oil-based makeup remover, using a cotton swab to avoid any direct contact with the lashes. We also suggest using an eyelash extension sealer to protect and extend the life of your lash extensions. At SK's Lash & Brow Bar, we offer a range of makeup-safe products and will provide personalized aftercare instructions to ensure the longevity and health of your lash extensions.

At SK's Lash & Brow Bar, you can expect a personalized and professional experience when getting your lash extensions done. During an initial consultation, I will discuss with you the style and look you desire, as well as the length, thickness, and curl that suits your natural lashes. Before the process begins, I will thoroughly clean your lashes to ensure they are free of any makeup or oils, and place under-eye pads to protect your skin. Using a gentle adhesive, I will apply each lash extension individually to your natural lashes, giving you the desired fullness and length you want. Because I am still learning and improving my skills, the process can take around 240-315 minutes to complete. You may feel some slight discomfort during the process, such as a mild irritation in your eyes or slight pulling sensation on your lashes, but it should NOT be painful. It is important to keep your eyes closed throughout the procedure, to avoid any discomfort or danger to your eyes. After the procedure, you can expect your lashes to look full and voluminous, but also natural and lightweight. I recommend avoiding getting your lashes wet for the first 24-48 hours and avoiding using any oil-based products or makeup around the eyes. With proper care and maintenance, your lash extensions can last up to four weeks. At SK's Lash & Brow Bar, our goal is to enhance your natural beauty and give you the confidence you deserve.

To ensure that your lash appointment at SK's Lash & Brow Bar goes smoothly and you get the best possible results, it's important to prepare properly. Here are a few tips: 1. Come to your appointment without any makeup on your eyes. Before your eyelash extensions are applied, I will need to thoroughly clean your natural lashes. Makeup can interfere with this process and affect the adherence of lash extensions. 2. Avoid caffeine or other stimulants before your appointment. While it might be tempting to grab a coffee or an energy drink before your appointment, these can cause your eyes to twitch or flutter, which can make it difficult to apply your extensions accurately. 3. Plan to relax during your appointment. Depending on the type of extensions you choose, your appointment at SK's Lash & Brow Bar could take up to five hours. You'll need to lie still for that time, so wear comfortable clothes, bring some headphones, and try to clear your schedule of any pressing obligations. 4. If you're nervous about your appointment, or if you think you might need to take a break during the application process, communicate with me so that I can prepare reasonable accomodations and ensure your appointment goes smoothly! By following these simple guidelines, you'll be well prepared for your appointment at SK's Lash & Brow Bar and can expect to leave with beautiful, long-lasting lashes.

Eyelash extensions can last anywhere from 2-4 weeks, depending on how well they are taken care of. It's essential to avoid rubbing or pulling on the lashes and to avoid oil-based products, as they can break down the adhesive. Proper maintenance, including regular touch-ups and cleaning with a special lash cleanser, can help extend the life of your extensions.

We recommend waiting at least 24 hours after your lash extension appointment before washing your lashes. This is to allow the adhesive to fully bond and set. Be sure to brush your lashes with a clean wand daily to keep them looking their best. If you have any questions or concerns about caring for your lashes, do not hesitate to reach out to me! I am happy to provide further guidance and recommendations.

We prioritize the health and safety of your natural lashes above all else. When applied correctly, eyelash extensions will not damage your natural lashes. However, improper application or neglecting proper aftercare can result in damage or breakage of your natural lashes. It is also important to note that everyone's lashes are unique and some may be more sensitive to extensions than others. I will assess the condition of your natural lashes and discuss any concerns or limitations with you before beginning the application process. I will also provide detailed aftercare instructions and recommend coming in for regular maintenance appointments to ensure the health and longevity of your lashes.

Lash infills are a way to maintain the fullness and length of your lash extensions. As your natural lashes shed, the extensions will naturally fall out with them. After a few weeks, you may notice gaps in your lash line where extensions have fallen out. That's where lash infills come in. I will carefully apply new extensions to the natural lashes that have grown in since your last appointment, filling in the gaps and maintaining the fullness of your lash line. I recommend coming in for a lash infill appointment every 2-3 weeks to keep your extensions looking their best. This not only saves you time, but it also saves you money as you won't need to get a new full set every time your lashes need a touchup.

At SK's Lash & Brow Bar, we understand the importance of maintaining and cleaning your lash strips to ensure they last longer. Here is one method for cleaning lash strips: 1. Gently remove any excess adhesive from the lash band using a clean spoolie brush. 2. Soak a cotton pad in micellar water or oil-free makeup remover. 3. Hold the cotton pad on the lash strip for a few seconds, then gently wipe away any remaining makeup or residue. 4. Rinse the lash strip with lukewarm water and use the spoolie brush to reshape it. 5. Lay the lash strip on a clean towel to air dry before storing it in its protective case. Here is another way to clean your strip lashes: 1. Gently remove the adhesive from the lash strip using a tweezer or your fingers. Be careful not to pull too hard as it can damage the lash strip. 2. Prepare a bowl of warm water and add a small amount of gentle shampoo or baby soap. 3. Soak the lash strips in the soapy water for 5-10 minutes. 4. Use a clean toothbrush or brush to gently remove any excess dirt or debris from the lash strips. 5. Rinse the lash strips thoroughly in clean water to remove any soapy residue. 6. Pat the lash strips dry with a clean towel and let them air dry completely before storing them. It's important to note that you should never apply mascara or any other product to your lash strips from SK's Lash & Brow Bar as it can damage the lash hairs and reduce their lifespan. Also, avoid using any harsh cleaners or chemicals that can strip the adhesive or cause them to lose their shape. By following these simple steps, you can ensure your lash strips stay clean and hygienic, allowing you to enjoy beautiful and amazing looking lashes every time you use them.

We recommend storing your eyelashes in a cool, dry place away from direct sunlight to prevent fading and damage. Avoid storing them in a humid or damp environment, as this can cause the lashes to lose their shape and become less pliable. With proper storage and care, your eyelashes can last for several weeks or even months, depending on your usage and care routine.

At SK's Lash & Brow Bar, our high-quality lash strips are designed for repeated use. With proper care and maintenance, our lash strips can be worn multiple times. Make sure to gently remove any adhesive from the lash band after each use and store them in the original packaging to maintain their shape. Keep in mind that the number of wears can vary depending on your individual care routine and how well you maintain the lashes. We recommend replacing your lash strips at the first sign of wear or if they become difficult to apply. If you have any further questions about lash care or maintenance, our knowledgeable staff is always here to help!

When removing lash strips from the tray, it's important to do so carefully to avoid damaging the lashes. At SK's Lash & Brow Bar, we recommend using a pair of tweezers to gently grasp the edge of the lash strip and lift it from the tray. Be sure to hold the strip as close to the base of the lashes as possible to prevent bending or pulling on the individual lashes. It's best to avoid using your fingers to prevent any natural oils from transferring onto the lashes. Once the lash strip is lifted, carefully peel it away from the tray, taking care not to bend the lashes. By using this method, you can safely remove lash strips without causing damage, ensuring that your lashes are in perfect condition for application.

We do not recommend sleeping in your strip lashes. While our lashes are designed to be lightweight and comfortable, sleeping in them can lead to damage to both the lashes and your natural lashes. The adhesive could also cause irritation to your eyes and the delicate skin around them. We want you to enjoy your lashes for as long as possible, so we suggest removing them before bedtime and properly storing them in their case. This will also help maintain the shape and integrity of the lashes, ensuring you can reuse them multiple times for maximum value.

When wearing strip lashes, it's important to ensure that they are properly fitted and trimmed to match the length of your natural lash line. To fix the issue of getting poked in your inner/outer eye, we recommend carefully trimming the lashes to fit your eye shape and size. Use small, sharp scissors to trim the outer edges of the strip lashes. Be sure to measure and trim a little at a time to avoid cutting off too much. Additionally, gently curling your natural lashes before applying the strip lashes can help to prevent them from poking your eyes.

Unfortunately, at this time SK's Lash & Brow Bar only ships within the United States. We apologize for any inconvenience this may cause. However, we do offer free domestic shipping on all orders over $100. If you are located in the U.S. and have any questions or concerns regarding your order, please don't hesitate to contact our customer support team. We strive to provide the best possible service for our customers and are always happy to assist you with any inquiries you may have.

Absolutely! I understand that plans can change, and I am happy to accommodate your request for a pickup instead of local delivery. Please contact me as soon as possible with your order number and preferred pickup date and time. I will make sure to have your purchase ready for you at the store location. My goal is to provide you with the most convenient and enjoyable shopping experience.

Yes! I strive to ensure that all products shipped are delivered in excellent condition. If your strip lashes arrive damaged, I offer a hassle-free exchange policy. Please notify me within 10 days of receiving your package and attach a picture of the damaged item. I will initiate the exchange process and provide you with a return shipping label. Once I receive the returned item, I will send out your replacement product immediately. Please note that I only accept exchanges for unopened & unused products.

At SK's Lash & Brow Bar, we strive to provide our customers with high-quality products that meet their expectations. If you receive strip lashes that do not meet your expectations or are damaged in any way, please contact us within 7 days of receiving your order. To process a refund, we require proof of purchase and the unused strip lashes to be returned to us in their original packaging. Once we receive the returned item, our team will inspect the lashes and process your refund within 14 business days. Please note that we do not accept returns or exchanges on used strip lashes for hygiene reasons. Additionally, shipping costs for returns and exchanges are the responsibility of the customer, except in cases of defective or damaged items. We value your satisfaction as our customer, and we are committed to addressing any issues you may have with our products. Please do not hesitate to reach out to me if you have any further questions or concerns about our refund policy.

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Please note I'm not a licensed esthetician or cosmetologist. I'm also not a doctor. Before starting anything new, consult with your doctor first, especially if you have a medical condition. I'm offering this information to educate you as castor oil is a bonus item provided in some of our hangover kits!